Shipping and delivery
We aim to dispatch orders within 1-2 working days however this can vary due to stock availability.
As standard, we use the Evri economy (3-5 business days, tracked) delivery service (£4.50) for all orders dispatched by us to UK mainland addresses.
Orders placed online before 1pm GMT will be eligible for next day delivery by DPD (1 business day, tracked and signed for, £6.50) if this delivery service is selected. This applies to orders placed Monday to Thursday, excluding Bank Holidays. Orders placed before 1pm GMT on Friday will normally be delivered on the Monday. This service is subject to stock availability.
We regret that delivery to areas outside of Europe is not currently possible.
Please note that in some circumstances a delivery surcharge may need to be applied for large and/or bulky items either inside or outside of mainland UK. However you will be informed of this before your order is dispatched.
Free delivery offer
On occasion we offer free delivery as part of a special promotion. We also apply free standard delivery (3-5 business days) on orders placed via tiwaniheritage.com, totalling £20 or more for delivery to UK mainland (excluding rural Scotland) only.
When purchasing items for delivery outside the United Kingdom, they may be subject to import duties and taxes which are levied once the goods reach the specified final destination. You are also liable for any additional customs clearance charges. We have no control over these charges and cannot predict what they may be. If you are ordering items for delivery outside the United Kingdom it is your responsibility to comply with all laws and regulations of the countries the goods will travel through and where delivery is to be made.