Privacy policy
Our privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase from tiwaniheritage.com. Please read carefully.
Personal information
When you visit tiwaniheritage.com, the site will automatically collect certain information about your device, IP address, time zone and cookies that are installed on your device.
We collect information about the individual web pages or products that you view, what websites or search terms referred you to tiwaniheritage.com, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information.”
Additionally when you make a purchase or initiate a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
This privacy policy is strictly limited to tiwaniheritage.com and has no effect on any other privacy policy(ies) that may govern the relationship between you and us in other contexts.
How do we use your personal information?
We use the Order Information that we collect generally to fulfil any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and- when in line with the preferences you have shared with us- provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store- you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to any lawful request for information we receive, or to otherwise protect our rights.
Behavioural advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Your rights
If you are an EU resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us via the email address given below.
Additionally, if you are an EU resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through our site), or otherwise to pursue our legitimate business interests listed above.
Data retention
When placing an order through our site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Minors
tiwaniheritage.com is not intended for individuals under the legal age of accountability.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@tiwaniheritage.com
